Frequently Asked Questions

How far are you from...?
  • City Centre - 1 mile (1.6 Km)
  • Coach Station - 1.5 miles (2.4 Km)
  • Docks - 2 miles (3.2 Km)
  • Red Funnel Ferry - 2 miles (3.2 Km)
  • Railway Station - 1 mile (1.6 Km)
  • Southampton Airport - 8 miles (12.9 Km)
  • West Quay Shopping Centre - 1.5 miles (2.4 Km)
  • Southampton University - 3 miles (4.8 Km)

How do I gain access late at night?
We provide all guests with their own front door and room key throughout their stay with us.

What if I have to leave before breakfast?
We can arrange sandwiches for early departure guests, if ordered by 6 PM the night before from reception.

Do you accept dogs?
Unfortunately, we no longer accept dogs.

Which credit cards do you accept?
We accept most major credit and debit cards with the exception of American Express and JCB.

Do you cater for group bookings?
We are pleased to accept larger group bookings. Please contact us to discuss your requirements.

How can I make a reservation?
Please telephone or email to check availability of rooms. We would then require a credit card to confirm the booking, although no money will be taken at this stage. Deposits by post are accepted as long as the booking is made at least 7 days in advance.

What is included in the price?
Please see our accommodation page for colour photographs and a description of rooms and facilities.
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